Last Updated: September 19, 2026
Thank you for shopping with PaperSourceSell. We are committed to processing and delivering your order as efficiently as possible.
1. Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders are not normally processed or shipped on weekends or U.S. federal holidays.
During periods of high order volume, promotions, holidays, or unexpected circumstances, processing may take additional time.
2. Shipping Time
After your order has been processed, estimated delivery times may vary depending on the shipping method, destination, carrier, weather, and other circumstances.
Typical estimated delivery time:
Standard Shipping: 5–10 business days
Please note that shipping estimates are not guaranteed delivery dates.
Actual delivery times may vary.
3. Shipping Costs
Shipping costs, if applicable, will be displayed during checkout before the order is completed.
Promotional shipping offers may be subject to additional terms and restrictions.
4. Tracking Information
When tracking information is available, it may be provided to you by email after your order has been shipped.
Please allow some time for the carrier’s tracking system to update after the package has been dispatched.
5. Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address during checkout.
If you notice that your shipping address is incorrect, please contact us as soon as possible at:
We will make reasonable efforts to update the address before shipment. However, we cannot guarantee that an address can be changed after an order has entered fulfillment or been shipped.
If a package is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.
6. Lost, Delayed, or Stolen Packages
Once an order has been shipped, delivery is handled by the applicable shipping carrier.
If tracking information indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbors, the delivery location, and the carrier.
You may also contact the carrier directly to initiate an investigation.
Please contact us if you need assistance regarding your order.
7. Delayed Shipments
Although we work to process orders promptly, delivery may be delayed because of circumstances outside our reasonable control, including:
- Severe weather
- Natural disasters
- Carrier delays
- Transportation disruptions
- Holidays
- Incorrect or incomplete address information
- Customs or governmental delays, where applicable
- Unexpected operational disruptions
If we become aware that an order cannot be shipped within the promised timeframe, we will provide an updated shipping timeframe and, where required by applicable law, provide the customer with available cancellation and refund options.
8. Multiple Shipments
Some orders may be shipped in multiple packages depending on product availability, warehouse processing, or fulfillment arrangements.
If your order is shipped separately, you may receive separate tracking information.
9. Contact Us
If you have questions regarding shipping or your order, please contact:
PaperSourceSell
3109 Farm Meadow Drive
Nashville, TN 37201
United States
Email: kgtylzwobo@iubridge.com